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Integrating Jira Into Your Workspace

Do you use Jira to manage your projects? If yes, why not connect your Jira board to your QualityWatcher workspace? QualityWatcher allows you to integrate Jira into your workspace, where you can take advantage of features such as:

  • Matching QualityWatcher projects to Jira projects

  • Linking QualityWatcher test cases to Jira tickets

  • Viewing linked/referenced Jira tickets within QualityWatcher

  • Creating bug tickets in Jira from your QualityWatcher workspace

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An admin must first integrate Jira into a QualityWatcher workspace before other user types can access anything regarding Jira. Demonstrated below is how you can set up Jira as an Admin.

Jira Admin Setup​

First, you must be logged in as an admin.

Navigate to and open your workspace settings.
Navigate to and open your workspace settings.
Once you’re within your workspace settings, you will need to navigate and open the “Integrations” menu. Click “Connect” to begin your Jira integration process.
Once you’re within your workspace settings, you will need to navigate and open the “Integrations” menu. Click “Connect” to begin your Jira integration process.
Once the “Connect” is clicked, a new tab will be open with this screen if you’re not currently logged in to your Jira account. You will need to login and then you will be brought to the screen displayed below.
Once the “Connect” is clicked, a new tab will be open with this screen if you’re not currently logged in to your Jira account. You will need to login and then you will be brought to the screen displayed below.
Once the “Connect” is clicked, a new tab will be open with this screen if you’re currently logged in to your Jira account. Click “Accept” to give QualityWatcher access to your Atlassian account(Jira).
Once the “Connect” is clicked, a new tab will be open with this screen if you’re currently logged in to your Jira account. Click “Accept” to give QualityWatcher access to your Atlassian account(Jira).
You are now authenticated and can match your Jira project(s) to your QualityWatcher project(s) then click the “Match” button to confirm your selections.
You are now authenticated and can match your Jira project(s) to your QualityWatcher project(s) then click the “Match” button to confirm your selections.
Successfully matched your projects and integrated Jira into your workspace.
Successfully matched your projects and integrated Jira into your workspace.

Jira Non Admin Setup​

First, you must be logged in as a non admin user.

Navigate to and open your profile settings.
Navigate to and open your profile settings.
Once you’re within your profile settings, you will need to navigate and open the “Integrations” menu. Click “Connect” to begin your Jira integration process.
Once you’re within your profile settings, you will need to navigate and open the “Integrations” menu. Click “Connect” to begin your Jira integration process.
Once the “Connect” is clicked, a new tab will be open with this screen if you’re not currently logged in to your Jira account. You will need to login and then you will be brought to the screen displayed below.
Once the “Connect” is clicked, a new tab will be open with this screen if you’re not currently logged in to your Jira account. You will need to login and then you will be brought to the screen displayed below.
Once the “Connect” is clicked, a new tab will be open with this screen if you’re currently logged in to your Jira account. Click “Accept” to give QualityWatcher access to your Atlassian account(Jira).
Once the “Connect” is clicked, a new tab will be open with this screen if you’re currently logged in to your Jira account. Click “Accept” to give QualityWatcher access to your Atlassian account(Jira).
Successfully integrated Jira into your workspace. As a non admin you are not shown the screen to match your Jira projects to your QualityWorks projects since the admin account already completed that process.
Successfully integrated Jira into your workspace. As a non admin you are not shown the screen to match your Jira projects to your QualityWorks projects since the admin account already completed that process.

Linking QualityWatcher Test Cases to Jira Tickets​

Adding a Reference ID in QualityWatcher
Adding a Reference ID in QualityWatcher.

Linking test cases to your requirements, user stories, or specification documents can make it easier for testers to learn more about the case’s context. You can supply each test case with a Reference ID and URL.

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Reference ID: SOS-1234

Reference URL: https://qualityworks.atlassian.net/browse/SOS-1234 (if Jira is integrated, this field will auto-populate)

The Reference ID normally is included as a part of the full Reference URL.

View Linked/Referenced Jira Tickets Within QualityWatcher​

If a test case has a reference you can click “View reference details“ to view the Jira ticket details with QualityWatcher.
If a test case has a reference you can click “View reference details“ to view the Jira ticket details with QualityWatcher.
Jira Ticket Details
Jira Ticket Details

Creating Bug/Defect Tickets​

In QualityWatcher, you can create bug tickets in Jira for any of your test cases with a “Failed“ status. However, the following criteria must be met for you to create the bug ticket:

  1. Test case must have a “Failed“ status.

  2. The workspace must have Jira Integrations.

If all those criteria are met, you should see the following:

Creating a Jira/Defect Bug Ticket
Creating a Jira Bug/Defect Ticket

Once the above highlighted button is clicked, you should see the following modal where you can view additional information about the bug. Click “Create Defect Ticket” to create the bug/defect ticket in Jira.

Creating a Jira Bug TicketCreating a Jira Bug Ticket
Creating a Jira Bug TicketCreating a Jira Bug Ticket
Last updated on by kxngHunter